At Virja, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our online store. By accessing and using our website, you consent to the practices described in this policy.
1. Information We Collect:
- Personal Information: When you make a purchase or create an account on our website, we collect personal information such as your name, email address, shipping address, and contact number.
- Payment Information: To process your orders, we collect payment details, including credit card information, through secure payment gateways.
- Communication Data: We may collect information from your communications with our customer support team or when you voluntarily provide feedback or participate in surveys.
2. How We Use Your Information:
- Order Processing: We use your personal information to process and fulfill your orders, including verifying payment details, arranging shipment, and providing customer support.
- Personalization: With your consent, we may use your data to personalize your shopping experience, recommend products, and send promotional offers tailored to your preferences.
- Communication: We may use your contact information to communicate order updates, respond to inquiries, and provide information about our products, services, and promotions.
- Improving our Services: We analyze customer data to enhance our website, optimize product offerings, and improve overall customer experience.
3. Data Security:
- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Secure Payment Processing: We partner with reputable payment gateways to securely process your payment information. We do not store your complete payment details on our servers.
- SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to safeguard your data during transmission, ensuring the confidentiality of your personal information.
4. Third-Party Disclosure:
- We do not sell, trade, or transfer your personal information to outside parties unless necessary for order fulfillment, payment processing, or legal requirements.
- We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, and serving you better. These providers are obligated to maintain the confidentiality of your information and adhere to data protection regulations.
5. Cookies and Tracking Technologies:
- Our website uses cookies and similar tracking technologies to enhance your browsing experience, store your preferences, and collect information about your interactions with our website.
- You have the option to disable cookies through your browser settings; however, this may limit certain features and functionality of our website.
6. Data Retention:
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights:
- You have the right to access, update, or delete your personal information held by us. If you would like to exercise these rights, please contact our customer support team.
- You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link provided in our emails or by contacting us directly.
8. Children's Privacy:
- Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us immediately.
9. Links to Third-Party Websites:
- Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
10. Changes to the Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for any updates.
11. Consent:
- By using our website, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.
12. Contact Us:
- If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our customer support team. We will be happy to assist you.
Please note that this Privacy Policy applies only to information collected through our website and not to information collected offline or through other channels. Your use of our website constitutes acceptance of this Privacy Policy.
Last updated: [20/08/2023]
We are committed to maintaining the privacy and security of your personal information and will continuously review and update our practices to ensure compliance with applicable data protection laws and regulations.
